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Refund policy

Clear rules on when you can get your money back.

Draft for business and legal review. The time and progress limits below are suggestions; set your own before launch.

Full refund

You can request a full refund within [7] days of purchase if you have completed less than [2] hours of training.

No refund

  • After [7] days from purchase, or once [2] or more hours of training are completed
  • After you have taken the final exam
  • After a completion card has been issued
  • If your access was ended for breaking our terms of use, including having someone or something else complete the course

Group purchases

Unassigned seats can be refunded within [30] days of purchase. Assigned seats follow the individual policy above.

How to request a refund

Email support@osharesourceacademy.com with your name and order details. Approved refunds are returned to the original payment method within [5 to 10] business days.